![]() ![]() In my experience, Microsoft will typically make the conversion in less than an hour. the tenant domain the numbers are associated with.The only way to change a phone number type is to contact the Microsoft Number Porting Team by sending an email to When sending the email request, be sure to include the following: There are no PowerShell commands that will make the conversion either. The Skype for Business admin center does NOT provide a method to convert the phone number type. Unfortunately, the solution is not something you can perform yourself. But what do you do if you want to convert a User number to a Service number, or vice versa?įortunately, the answer is rather easy. Service numbers can be used for audio conferencing, auto attendants, or a call queue. As its name implies, User numbers can be assigned to users. A number can be either a User number, or it can be a Service number. That’s just one of the many different advantages Skype for Business brings to the table.īusinesses can assign two different types of phone numbers with Skype for Business online. With Skype for Business, everyone will have an assigned phone number they can use as their business line that will also travel with them on their smartphones. Skype for Business makes it easy for businesses to simplify their infrastructures with one platform for calling, conferencing, video, and sharing. ![]()
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